Shipping policy
Shipping Policy
Shipping is free on every Ravea order — there are no shipping or handling charges at any order value, in any region we serve.
Delivery Times
All orders arrive within 5–9 business days. Business days are Monday to Friday and exclude public holidays.
- United States — Free shipping, 5–9 business days
- United Kingdom — Free shipping, 5–9 business days
- International (all other countries) — Free shipping, 5–9 business days
Order Processing
Orders are processed on business days. Once your order is dispatched you will receive a confirmation email with tracking information so you can follow your parcel. Please allow a short window between placing your order and receiving tracking, as tracking numbers can take up to 48 hours to become active with the carrier.
Subscription Deliveries
Subscription orders ship automatically on your chosen cadence — every 28 days for the single-bottle plan, every 88 days for the Buy Two, Get One Free plan, and every 148 days for the Buy Three, Get Two Free plan. You can pause, skip, reschedule or cancel any upcoming delivery through the My Orders portal linked in our site menu and footer.
Incorrect Addresses
Please make sure your delivery address is correct at checkout. If a parcel is returned to us because of an incorrect or incomplete address, we will contact you to arrange a re-send. We are not able to reroute a parcel once it has been dispatched.
Lost, Damaged or Stolen Parcels
Shipping Protection is available at checkout and covers parcels that are lost, damaged or stolen in transit. If your order has not arrived within the expected window, contact us at sales@tryravea.com and we will help resolve it.
Customs and Import Duties
International orders may be subject to customs charges or import duties levied by the destination country. These are set by your local authorities, are outside our control, and are the responsibility of the recipient.
Questions
For any question about a delivery, contact us at sales@tryravea.com.